THE CHALLENGES OF I.T.
Improving operations in public sector

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About the iGov Report

Across the UK public sector, and elsewhere, IT departments continue to be faced with challenges that, arguably, have never been greater. From the adoption of the government’s Cloud First policy, to increasing the number of digital healthcare services, the public sector is in the midst of a significant transformation push to ensure that it is capable of delivering safe, secure, and high-quality services fit for the modern age.

Yet such a transformation for public sector services – often requiring continuous delivery on a scale larger than even the largest of international corporations – isn’t always straightforward. This report, conducted in partnership with iGov, provides insights into the biggest challenges and risks IT departments in the public sector are facing.

Key Findings

  • Only 6% of organisations surveyed had fully cloud-based infrastructure
  • 55% of organisations struggle with legacy technologies
  • 53% of respondents say that resistance to change is slowing adoption of new technologies

Methodology

232 IT professionals from 219 unique organisations across the UK's Public Sector were surveyed by iGov Survey in partnership with Park Place Technologies. There was no inducement to take part in the survey, and Park Place was not introduced as the survey partner. The respondents represent a broad cross-section of roles across the public sector.

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